CNA Empathy – Taking Care Of The Sick

Pin It

As a CNA, your line of business means that you will care for the sick.  This is a responsibility that requires you to understand the nature of your patient’s illness so that you can accommodate them properly.  While you acquire experience from working with many different sick patients, it’s important to pay special attention to their specific needs.  If you can properly tend to your patients, making them more comfortable whether it is in a hospital, nursing home, or their own home, rest assured you will become a viable asset to Sick Patientsyour employer.

The first aspect you should pay close attention to is what ailment the sick patients are dealing with.  While someone that is combating a cold may lack the ability to enjoy the sense of taste, someone who is injured will not have the same limitations.  Ask yourself what you can do to better fit the needs of the sick patients, so that you can make each one feel more comfortable, appropriately.  When in doubt, communicate with your patients and ask them what you can do to make them more comfortable.  They will more than likely express it to you.

The second point to consider is the power of listening.  Oddly enough, people just want to be heard and this isn’t always stressed enough in your CNA Training course.  Sometimes people can be dealing with a sickness or injury that is not only taxing on the body, but also stressful for them to cope with.  It is a great release for them to be able to have someone that just listens to what they feel and have to say.  This doesn’t always mean that you have to give them great suggestions or remedies either.  A bit of listening can go a long with patient morale.

Finally, one of the most useful things to help patients cope is the use of empathy.  Empathy goes hand-in-hand with point number two because empathy doesn’t have to be always too vocal.  Just by taking a bit of time to listen to your sick patients, you are showing empathy that you care.  The patients will no doubt appreciate the empathy that you show to them.

I remember one time, when I was a new CNA, I found myself in a situation that I wasn’t prepared to handle.  I had an elderly man expressing to me how he felt about the condition he was in.  He told me that it’s extremely frustrating to be immobilized as he was, and not able to continue on with his normal life routine.   I didn’t know what words of advice I should offer him, so I ended up not saying much, just listening.  In the end, the man thanked me for listening and explained that he felt much better after having someone listen to him.  He also imparted some useful advice to me.  He told me that I should continue to try to look at patients from within their perspective.  This is the only way to can try to appreciate what exactly the sick patients are going through.

Pin It

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>